Managing Complexity: Challenges for Industrial Engineering and Operations Management

1. Looking at the Future of Industrial Engineering in Europe
2. The Impact of Innovation Management Techniques on Radical Innovation: An Empirical Study
3. The Logical Framework Approach and Worker Commitment
4. Return of Equity Issues in the Spanish Stock Market from the Investor’s Perspective, During the 1997–2012 Period
5. Sustainable Balanced Scorecard: Practical Application to a Services Company
6. Predisposition of Workers to Share Knowledge: An Empirical Study
7. The M.A.G. Factor. Management, Administration and Guidance. Where and How Much MAG Does Each Project Deserve and Need? A New, Original Assessment and Scoring System
8. Information Capability in Basque Country Quality Award Winners
9. A Model of Makespan Flow-Shop Scheduling Under Ergonomic Requirements
10. A MILP Event Based Formulation for a Real-world Multimode RCSP with Generalized Temporal Constraints
11. Order Promising Process for Supply Chains with Lack of Homogeneity in the Product
12. Modeling the Master Plan for Supply Chains with Lack of Homogeneity in the Products
13. Packaging Logistics. A Case Study in Dairy Sector
14. Best Practices in Sustainable Supply Chain Management: A Literature Review
15. Multiagent Model for Supply Chain Management

This book presents papers by experts in the field of Industrial Engineering, covering topics in business strategy; modelling and simulation in operations research; logistics and production; service systems; innovation and knowledge; and project management. The focus of operations and production management has evolved from product and manufacturing to the capabilities of firms and collaborative management. Nowadays, Industrial Engineering is concerned with the study of how to design, modify, control and improve the performance of complex systems. It has extended its scope to any physical landscape populated by social agents. This raises a major challenge to Industrial Engineering: managing complexity. This volume shows how experts are dealing with this challenge.